FAQ
Why should I hire a professional pet sitter?
Jess’s Pampered Pets (JPP) has over 20 years of animals handling experience in both animal welfare and healthcare fields. Ranging from dogs to cats, chickens to reptiles, birds and pocket pets, Jess has worked with different species, breeds and temperaments. You can rest assured your pets are being handled in the safest and most compassionate manner, by a trusted professional.
JPP is also bonded and insured through Pet sitter’s Associates and certified in Pet CPR and First Aid in addition to my prior veterinary technician experience.
Do you have references?
Yes, I have many references. Some of which have been with me since 2007!
How do I get started with Jess’s Pampered Pets?
Call us at 303-746-5736 to schedule a complimentary meet and greet or fill out the contact form on our website.
We will schedule a complimentary meet and greet to ensure compatibility and comfort.
There is some light paperwork to fill out about you and your pets and then we’ll get you and your furry friend on the books!
Why should I hire a professional pet sitter?
Jess’s Pampered Pets (JPP) has over 20 years of animals handling experience in both animal welfare and healthcare fields. Ranging from dogs to cats, chickens to reptiles, birds and pocket pets, Jess has worked with different species, breeds and temperaments. You can rest assured your pets are being handled in the safest and most compassionate manner, by a trusted professional.
JPP is also bonded and insured through Pet sitter’s Associates and certified in Pet CPR and First Aid in addition to my prior veterinary technician experience.
How does payment work?
Pet sitting require 50% due at time of booking. Remaining balance is due last day of services. Late payment charge is $10 per day.
Dog walks and all other services are invoiced weekly and sent via email. Payment must be made within 5 business days of invoice. We accept cash, check and Venmo. Late payment charge is $10 per day.
What types of animals do you care for?
From dogs to cats, chickens to pocket pets, birds and some reptiles!
What is your cancellation policy?
Life happens and we are very understanding and try to be flexible to cancellations.
However, please be aware that for dog walks, if the cancellation occurs same day, a fee of 50% of that day's walk will be applied. If the pet sitter shows up to do the walk and then it is canceled, the original charge for the walk stands.
For pet sitting, a two week cancellation is required to not forfeit deposit.
Will I have the same pet sitter each time?
Yes. Jess’s Pampered Pets runs an intimate model of business. I personally provide all pet services, therefore my schedule books up fast. I do have back up in the event of sickness or emergency on my end.
How far in advance do I need to book my services?
If you are a new client to Jess’s Pampered Pets please allow two weeks to get the initial paperwork and meet and greet done. If you are a current client, one weeks notice is typically sufficient. Holidays book up months in advance so I urge booking those in as much advance as possible.
Same day bookings and last minute requests are accommodated to the best of my ability based on my availability.
What if my property or pet is damaged or hurt while I am away?
Services are provided with the utmost awareness and attention to safety and detail, reliability and in trustworthy manner. JPP is only liable for claims due to negligence or willful misconduct. Our service agreement discloses this information in detail.
Is tipping for services ok?
Yes! Tipping is always appreciated.
What do you do in the event of an emergency?
In the event your pet is in need of emergency care your vet is promptly contacted and your pet is transported immediately for care to the appropriate facility. We then contact you and your emergency contacts you have provided on your client form.